Terms of Use

Last updated: May 20, 2026

These Terms of Use govern access to and use of the Vivanest platform, including its website, mobile application, and related services.

By accessing or using Vivanest, you agree to comply with these Terms of Use.

1. Platform Purpose

Vivanest provides a digital environment for:

  • Property listings
  • Property searches
  • Real estate agent and agency profiles
  • Communication between users and advertisers
  • Real estate-related services

2. Eligibility

Users must have the legal capacity required under applicable laws to use the platform.

By registering, you confirm that the information provided is accurate and complete.

3. User Responsibilities

Users agree to:

  • Use the platform responsibly and lawfully
  • Maintain account confidentiality
  • Avoid fraudulent or misleading activity
  • Respect the rights of other users
  • Keep account information updated

4. Prohibited Activities

The following activities are prohibited:

  • Publishing false or misleading property information
  • Uploading illegal, abusive, or harmful content
  • Attempting unauthorized access to systems
  • Disrupting platform functionality
  • Violating intellectual property rights
  • Using automated systems without authorization

5. Property Listings and Content

Users are solely responsible for content they publish, including:

  • Property descriptions
  • Images
  • Prices
  • Contact details
  • Legal compliance of listings

Vivanest reserves the right to remove content that violates these Terms.

6. Intellectual Property Rights

All platform elements, including software, branding, designs, graphics, and content, are protected by intellectual property laws.

Users may not reproduce, distribute, or modify platform materials without authorization.

7. Account Suspension or Termination

Vivanest may suspend or terminate accounts that:

  • Violate these Terms
  • Engage in suspicious activities
  • Cause harm to the platform or users

8. Disclaimer

Vivanest acts as an intermediary platform and does not participate directly in property negotiations.

We do not guarantee:

  • Accuracy of listings
  • Successful transactions
  • Property conditions
  • Availability of properties

Users are responsible for conducting independent verification.

9. Service Availability

We strive to maintain uninterrupted platform access but do not guarantee continuous availability.

Temporary interruptions may occur due to:

  • Maintenance
  • Technical issues
  • Security updates
  • Third-party service failures

10. Limitation of Liability

To the maximum extent permitted by law, Vivanest shall not be liable for:

  • Indirect or consequential damages
  • Financial losses
  • User disputes
  • Data loss
  • Service interruptions

11. Modifications to Terms

Vivanest may modify these Terms of Use at any time.

Continued use of the platform after changes constitutes acceptance of the updated terms.

12. Governing Law

These Terms shall be governed by applicable laws and regulations.

13. Contact

For questions regarding these Terms of Use, contact:

📧 contato@vivanest.com.br