Last updated: May 20, 2026
At Vivanest, we are committed to protecting your privacy and personal data in compliance with the General Data Protection Regulation (GDPR) and applicable data protection laws.
By using our platform, you acknowledge and agree to the practices described in this agreement.
1. Personal Data Collection
We may collect and process personal information including:
- Name
- Email address
- Phone number
- Account details
- Property listing information
- Device and usage data
- IP address
- Location data (when permitted)
2. Purpose of Data Processing
Your data may be used to:
- Provide platform services
- Improve user experience
- Facilitate communication between users
- Process account activities
- Send notifications and updates
- Ensure platform security
- Prevent fraud and abuse
- Comply with legal obligations
3. Legal Basis for Processing
We process personal data based on:
- User consent
- Contractual necessity
- Legitimate business interests
- Legal obligations
4. Data Storage and Security
We implement technical and organizational measures designed to protect personal data against:
- Unauthorized access
- Loss or destruction
- Disclosure
- Alteration
- Misuse
Despite our efforts, no system is completely secure.
5. User Rights
Under GDPR and applicable laws, users may have the right to:
- Access personal data
- Correct inaccurate information
- Request deletion of data
- Restrict processing
- Object to processing
- Withdraw consent
- Request data portability
Requests may be submitted through our contact email.
6. Data Retention
We retain personal data only for as long as necessary to:
- Provide services
- Fulfill legal obligations
- Resolve disputes
- Enforce agreements
7. Third-Party Services
Vivanest may use third-party providers including:
- Hosting services
- Analytics tools
- Advertising services
- Authentication providers
- Mapping services
These providers may process data according to their own privacy policies.
8. International Transfers
Some data may be processed or stored outside your country of residence.
By using our platform, you consent to such transfers when necessary for service operation.
9. Cookies and Tracking Technologies
We may use cookies and related technologies to:
- Remember preferences
- Improve performance
- Analyze traffic
- Personalize user experience
Users can manage cookie preferences through browser settings.
10. Changes to This Agreement
We reserve the right to modify this GDPR Agreement at any time.
Updated versions become effective upon publication.
11. Contact Information
For privacy-related requests or questions, contact:
12. Consent
By continuing to use Vivanest, you consent to the collection and processing of your personal data as described in this agreement.